Bantuan & Sokongan
Ada masalah atau soalan? Kami bantu anda.
Help & Support
Need help or have a question? We're here for you.
Soalan Lazim
Adakah aplikasi ini percuma?
Ya, percuma sepenuhnya. Tiada langganan, tiada bayaran tersembunyi. "Tip Jar" hanya untuk sokongan sukarela.
Bagaimana cara padam akaun saya?
Profil → Edit Profil → Padam Akaun. Semua data anda akan dipadam dari pelayan kami serta-merta.
Adakah saya perlu telefon di tangan semasa berjalan?
Tidak. Aplikasi terus merekod walaupun skrin dikunci dan telefon dalam poket.
Mana data Apple Health saya?
Data Apple Health kekal di telefon anda — kami tidak menghantarnya ke server kami.
Frequently Asked Questions
Is the app free?
Yes, completely free. No subscriptions, no hidden fees. The "Tip Jar" is purely for voluntary support.
How do I delete my account?
Profile → Edit Profile → Delete Account. All your data is wiped from our servers immediately.
Do I need to hold my phone while walking?
No. The app keeps tracking even with the screen locked and the phone in your pocket.
Where does my Apple Health data go?
Apple Health data stays on your device — we never send it to our servers.
Mengenai Kami
WALK-WALK dibina di Bukit Kiara, Kuala Lumpur oleh Active Fuel Athletics Sdn Bhd. Aplikasi ini dibuat khas untuk warga emas, ibu pasca-bersalin, dan orang yang baru pulih dari pembedahan.
About Us
WALK-WALK is built in Bukit Kiara, Kuala Lumpur by Active Fuel Athletics Sdn Bhd. The app is purpose-built for seniors, postpartum mothers, and people recovering from surgery.